Job Reference: BBBH75274
Job Duration: 6 months
Start date: ASAP
Description:
Job Specification:Service Architect
Contract Type: 6-month initial contract (with the possibility of extension)
Location: Reading (predominantly site-based)
Clearance: Active DV clearance is essential due to the nature of the work
Role Overview:
We are looking for an experienced Service Architect to play a key role in delivering ITIL-aligned Service Design and implementation within a complex, large-scale transformation program. This role requires a candidate with a strong background in ITIL frameworks, stakeholder management, and leadership. You'll collaborate closely with the Programme Team onsite to ensure seamless service delivery, strategy, and continual improvement.
Essential Skills & Experience:
* ITIL Service Accreditation, ideally ITIL Service Design certification.
* Proven experience working across the full ITIL lifecycle, with a strong focus on Service Design and implementation.
* Background in delivering large-scale service transformation programs.
* Expertise in ServiceNow, including workflows, catalogues, and service automation.
* Strong stakeholder management, collaboration, and leadership skills.
* Ability to influence and drive results without reliance on technical expertise.
Desirable Skills:
* High-level understanding ofsoftware-defined networks (SDN) and their role in service delivery and improvement.
* Experience working within secure environments, particularly in government or public sector programs.
Why Join?
* Be part of a critical transformation program with long-term potential.
* Work closely with a talented and collaborative Programme Team.
* Utilise your expertise to drive meaningful change in service delivery.
Industry: IT
Salary: £700 - £750 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: ITIL lifecycle|ITILService Design|Service Strategy|Software defined networks|service improvement
Contact Name: Daniel Speake
Website: -
Direct Application URL: -