Job Reference: BBBH42835
Job Duration:
Start date: ASAP
Description:
Role: Engagement Manager
Company type: Technology MSP
Salary: up to £75,000pa
Location: Remote role
Concept Resourcing are looking for an Engagement Manager to join a successful technology MSP based in Birmingham. You will own the full project lifecycle for one or more of our key customers and build positive relationships with the client andinternal stakeholders. This includes owning the delivery and definition of Statements of Works, commercial modelling resourcing,billing, and delivery. With the aim of ensuring total customer satisfaction with projects in flight, whilst providing prompt service escalation as required. If you are an experienced Engagement Manager and are interested in this fantastic opportunity, then please APPLY now.
Key responsibilities:
* Full project lifecycle management
* Own the process of delivery of statement of works to customer
* Ensure invoicing is accurate and on time
* Own the commercial model for all statements of works
* Manage internal and 3rd party resources defined in all statements of works
* Identify opportunities to increase our revenue and margin positions on all projects
* Identify new project requirements and qualify at pace
* Own the project deliveryto ensure high levels of customer satisfaction
* Management of 3rd party suppliers
Requirements:
* Passion for cloud technologies with a willingness to learn
* Open Minded, Positive, Creative, and Collaborative approach to technical problemsolving
* Excellent project management skills and experience
* Strong organisational and multitasking skills.
* Strong technical background in Cloud. Application and/or infrastructure tier.
* Strong commercial understanding of projects from pre-sales to invoicing
* Excellent customer relationship skills
* Agile or Waterfall project management experience (qualificationdesired)
* Experience in supplier and customer management
* Pre-sales experience is desirable
* Problem solving aptitude* Excellent verbal and written communication abilities
If you are an experienced Engagement Manager are interested in this fantastic opportunity, then please APPLY now.
Industry: IT
Salary: £65000 - £75000 per annum + + Benefits
Salary Benefits: + Benefits
Vacancy Type: Permanent
Job Skills: Engagement Manager
Contact Name: Callum Sandbrook
Website: -
Direct Application URL: -