Job Reference: FRS64535
Job Duration:
Start date:
Description:
Key Responsibilities:
*
Collaborate with Client's IT staff to install, manage, and maintain systems, including:
* Windows Server 2016, 2019, 2022 (physical & virtual)
* Windows 10/11 client devices
* Network devices (firewalls, switches, printers)
* Centralized Wi-Fi systems
* ADDS, DNS, DHCP
* Intune MDM for mobile device enrollment
* Document issues and resolutions in the Helpdesk system and report daily progress.
* Act as the first point of contact for IT support, resolving hardware and software issues.
*Coordinate with third-level support to log and resolve incidents.
* Provide accurate information and guidance on IT servicesand equipment.
* Offer first-level support for user and server operating systems.
* Install and configure desktops, servers,and software as needed.
* Manage software rollouts and updates, using experience and creative problem-solving.
Key Skillsand Experience:
* Network Infrastructure: Strong understanding of TCP/IP fundamentals.
* Service Desk Tools: Experience with LogMeIn, TeamViewer, OpenManage, Zendesk, Freshdesk, etc.
* Windows Server: Administration and support in virtual environments (ADDS, DNS, DHCP, file/print services, backups, disaster recovery).
* End User & Network Devices: Deployment and support for PCs, laptops, mobile devices, phones, printers, wireless access points, and switches.
* Microsoft Products: Experiencewith Windows Server, Active Directory, and virtualization.
* Communication: Able to explain technical issues clearly to both technical and non-technical audiences, including students and senior management.
* Problem Solving: Data analysis, risk management, and strategy development.
* Educational Software: Experience with SolidWorks, AutoCAD, Compass Cloud, Access-IT, ABTutor,and Uniflow Smartclient is a plus.
Industry: IT
Salary: €300 - €320 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: Network Infrastructure, TCIP fundamentals, logmein, TeamViewer, Zendesk, Freshdesk
Contact Name: Aina Lynch
Website: -
Direct Application URL: -