Job Reference: BBBH42152
Job Duration:
Start date: ASAP
Description:
Head of IT Service Delivery - up to £70,000pa - Hybrid role - Facilities Management company - West Midlands
Concept Resourcing are looking for a Head of IT Service Delivery to join a successful facilities management company based in West Midlands. This is a Hybrid role. You will be responsible for managing the IT service delivery teamto deliver the best possible IT service to internal and external clients. Also, you will be actively involved in the business'transformation programme. If you are an experienced Head of IT Service Delivery and are interested in this fantastic opportunity, then please APPLY now.
Key responsibilities:
* Prepare and present any enhancements to the IT Operational vision and roadmap that supports the IT strategy and beyond, establishing governance, peer review and reporting.
* Actively champion and communicate the IT Service vision and roadmap to all stakeholders in a manner that is inclusive, appropriate for the intendedaudiences and readily comprehensible.
* Maintain an active understanding of key business drivers, major strategic initiatives, and changes in the external market to ensure the architectural vision and roadmap remains relevant and adds value to Company as a whole.
* Be a key player providing advice and consultancy to customers and colleagues about the IT operating model.
* Develop IT Operational Service standards, principles and reporting that reflect a full and thorough understanding of the businessdirection.
* Champion internal and external customer service and take responsibility for the effective performance of our IT Services to our customers.
Requirements:
* Proven experience working in a global complex business/IT Operational environment in a business leadership position. Experience of working in a cross-functional, complex service environment with management of senior level business stakeholders advantageous.
* Managing remote teams in multiple countries, ensuring IT governanceand policy are being applied and maintained.
* Global experience putting in place IT Operational Service standards, practices,and methods with a good understanding of the relevance of the business change agenda when designing, implementing, and communicating.
* A career history showing progression within IT Operational roles within a challenging, changeable environment and a need for synergy.
* In depth knowledge of technology solutions, trends, and techniques with a clear understanding of what future technology can mean for business.
* Proven budget management capability with experience managing £5M/annum operating budgetsdesirable.
* Experience of enabling the delivery of business change / development through facilitation of solutions, within large scale, complex programmes across multiple stakeholders.
Salary package & Benefits:
* The salary for this role is up to £70,000pa.
* Hybrid role.
* Progression opportunities.
If you are an experienced Head of IT Service Delivery and are interested in this fantastic opportunity, then please APPLY now.
Industry: IT
Salary: £60000 - £70000 per annum + + Benefits
Salary Benefits: + Benefits
Vacancy Type: Permanent
Job Skills: Head of IT ServiceDelivery
Contact Name: Callum Sandbrook
Website: -
Direct Application URL: -