Job Reference: FRS46335
Job Duration:
Start date: ASAP
Description:
Experience (all nice to haves rather than essential)
* Previous Call Centre experience
* Knowledge of ITIL service delivery best practices
* Have worked in/with a Citrix environment in the past
* Experience with Windows 10
* An understanding of MS Office applications/O365
* An understanding of Active Directory
* An understanding of Lotus Notes database structure and usage
* Remote Support Tools
* Troubleshooting Hardware (Lenovo desktops / MS Surface devices)
* Knowledge of Apple Mac/iPad a plus
* iPhone user support
* SCEP (System Center Endpoint Protection)
* Foreign language skills (French, German, Japanese, Russian) a plus
We look for
* Smart, driven and fast learners
* Logical thinker who enjoys problem solving
* Organised and methodical approach under pressure
* Self-starter
* People person
Industry: IT
Salary: £27000 - £32000 per annum + Annual Salary Review, Annual Bonus Scheme
Salary Benefits: Annual Salary Review, Annual Bonus Scheme
Vacancy Type: Permanent
Job Skills: 1. Call Centre Exp 2. MS Office exp 3. ActiveDirectory
Contact Name: Mark Kelly
Website: -
Direct Application URL: -