Job Reference: BBBH41710
Job Duration:
Start date: ASAP
Description:
Position: Infrastructure Support Specialist
Location: Sellafield, Cumbria
Salary: package up to £53,600This position will be office based in Sellafield, Cumbria, working 4 12.5 hour shifts (day and night) followed by 6 days off.Concept IT are currently recruiting for an Infrastructure Support Specialist to work onsite at a large government customeraccount based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems supportteam at the customer site, on a 24/7 365 shift pattern. The successful candidate will be key in supporting the facility and thecustomer with their IT related needs.
Key responsibilities:
* Supporting the customer's servers, networks (and associated hardware) and storage
* Investigate technical issues, run diagnostics, and interpret manufacturers management tools to determine root cause and resolve technical problems
* Work in a three-person team, to provide all services as requested by theTeam Leaders
* Be key in supporting the facility and the customer with their IT related needs.
Technical skills required:
* Windows 10
* Windows Server 2012/16
* SQL Server 2014/16
* Firewalls
* McAfee suite
* Cisco ISE
* ServiceNow
* ITIL Process awareness
Experience required:
* The successful candidate will have extensive experience working within a similar role.
* Excellent communication skills - both written and verbal.
* Ability to remain calm under pressureand in crisis.
* Excellent workload prioritisation and multitasking skills.
* Excellent people skills: ability to quickly build rapport with stakeholders.
* Good listening skills.
* Show an awareness of the wider implications of decisions.
* Excellent analytical and problem-solving skills.
* Able to present technical information to a wide variety of users, key customer's, and senior management.
Industry: IT
Salary: £40000 - £53000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Kelsie Prior
Website: -
Direct Application URL: -