Job Reference: BBBH41797
Job Duration:
Start date: ASAP
Description:
Concept Resourcing are currently recruiting an IT Support Engineer commutable to Widnes, North West.
The purpose of the role is to support IT project activity including but not limited to; build and upgrade of IT kit, handover of device to user and hypercare support.
Contract Duration: ad hoc - 3 weeksRate information:
* £130.00 per day via umbrella (inside IR35)
* Site based role
* Travel to 1 satellite office required
* Monday to Friday throughout duration of contract
* 9.00am - 17.30pm* subject to variation
* Use of own vehicle required
* Possibility of extension
The Role:
* Build the laptops using a USB key, Intune or SCCM build and configure process
* Supply new laptops to new users
* Send out new laptops and other laptop peripherals to users and maybe remote users
*Help out the users when possible, with IT related issues
* Patching network devices
* Manage the daily hypercare call, logging, assignment, tracking and resolution of all logged incidents
* Provide daily updates to leads and stakeholders to update on status of open incidents
* Manage successful delivery of key fixes & high priority incidents
The Candidate:
* Experienced in the build & configuration process of desktops, laptops and printers, following pre-written scripts
* Hardwareand Software installations / Remote Hands / Phone Rollouts (configuration required) Desk-side support.
* Smart Hands / Competent
* Ability to interact with customers so as to ensure that the service is polite, efficient and responsive
* Ability to work on their own initiative
* To work through issues analytically and successfully
* At least 3 years of experience in the field or in a related area required
* Strong customer service skills
* Strong written and verbal communication skills
Thiscontract has been deemed an inside IR35 role, therefore you will need to be paid via umbrella company. the above rates are the umbrella company rates subject to weekly fees and deductions.
If you are interested in this vacancy, please click apply
Industry: IT
Salary: Up to £130 per annum
Salary Benefits:
Vacancy Type: Contract
Job Skills: deployment, migration, build,image, imaging, support, deskside, swap out
Contact Name: Kayleigh Dutton
Website: -
Direct Application URL: -