Job Reference: BBBH43124
Job Duration: 3 Months
Start date: ASAP
Description:
Concept are currently recruiting for I.T/ Epos Hardware Field Service Engineers for a 3 month contract in Scotland
Open areas to cover are Glasgow, Livingston and Aberdeen.
Our clients Field Service team is made up of passionate, friendly and experienced engineers dedicated to providing exceptional IT solutions and support to the Retail industry.
We are looking for someone that has a background of working withIT/ EPoS hardware and is ready to deliver an amazing service. You will receive a range of experience and exposure, with lots ofsupport and fantastic employee benefits / care.
Working hours:
* Monday - Friday
* 9am - 5.30pm
Package-
* £120.00 - £150.00 per day payable via Umbrella (Inside IR35)
* Van and fuel Card can be provided (Vehicle disclaimer must be signed)
* Mileage claimable after 50 miles per day, claimable at 0.30ppm
* Overtime applicable after 10 hours
* All parking, tolls and congestion claimable with receipts
Job Description:
* Onsite support
* Field based work
* Diagnostics, swap out and replacement of both IT hardware and Retail IT hardware - including cables and peripherals
* Hardware rebuilds and basicconfiguration
* New system installations
* AV and some Printer repairs
* Communication with clients
* Support, procedures & ticket management
* Work in conjunction with customer policies and processes
* Maintain skills and knowledge required to perform the role to the required standard and be accepting of further training
* Embrace new technologies and adapt to change
* Achieve KPI of 5 visits/ fixes per day
Requirements:
Understanding (MUST HAVE):
* Setup/ Installation of EPoS, scanners and chip and pin
* Setup/Installation Windows 7,8,10 and MAC OS
Basic Knowledge / understanding (MUST HAVE):* AV, Printer (Scan to mail/Printer), EPOS
Must have
* Attention to detail
* Self-starter and driven towards excellence
* Able to work under pressure
* Works well autonomously
* Able to hit the ground running
* 2+ years solid IT OR Retailexperience
* IT certified (either or all - Microsoft, Cisco, A+, N+) desirable
* Good customer facing skills
* Ongoing collaboration with team members to improve on current systems and processes.
* Ability to pass BPSS & SC Clearance as thesemay be required to complete if successful/ during assignment
* Own vehicle with business insurance required
* Must own andbe willing to utilise personal, standard engineering tool kit
* Must be willing to provide DVLA check
This contract has been deemed an inside IR35 role, therefore you will need to be paid via umbrella company. The above rates are the umbrella companyrates subject to weekly fee and deductions
If you are interested in this vacancy, please send a copy of your most recent CV to apply
Industry: IT
Salary: £120.00 - £150.00 per day + Plus Overtime
Salary Benefits: PlusOvertime
Vacancy Type: Contract
Job Skills: IT, EPOS, Installation, Field, Support, hardware, hardware break fix
Contact Name: Bethany Pearson
Website: -
Direct Application URL: -