Job Reference: BBBH38614
Job Duration:
Start date: ASAP
Description:
IT Field Engineer - South East England
£24,000-£25,000 + £350 per month car allowance
Concept IT are looking for an experiencedIT Field Engineer to join a well-established and growing IT solutions organization. You will be supporting desktop users, server infrastructure and audio-visual equipment at our clients customers sites.
The shifts are all 9am-5.30pm, however, paid at 8am-6pm for travel time.
Job Overview
* Provide desktop support including troubleshooting basic hardware and standard software operating system issues and problems.
* Install and troubleshoot desktops, printers, laptop and other computer peripherals, hardware problems as well as desktop applications.
* Perform computer "Break / Fix" support and installation, add, move or change requirements for peripherals and device drivers.
* Perform desk-side support including basic administration of Operating Systems and common off the shelf software systems
* Complete all assigned calls with professionalism and technical expertise, providing quality customer service and support for designated equipment
* Monitor assigned service calls to ensure quality and service level goals are achieved in a timely manner
Technical Requirements
* At least 24 months previous IT support experience
* Proven knowledge of Microsoft based server and desktop operating systems
* Ability to install and configure operating systems
* Proficient in updating Antivirus and Microsoft updates
* Ability to troubleshoot and solve technicalproblems independently
* Good understanding of PC hardware set-up and configuration
* Following standard procedures for proper escalation of unresolved issues to the appropriate external team.
* Active Directory administration
* HP accredited to work on desktop and laptops
* Lenovo accredited to work on desktops and laptops
* HP A3 page wide and Printer qualificationsdesirable
* Enhanced DBS and SC clearance required. Any clearance for Prisons will be applied for separately
Salary on offer is £24,000-£25,000 + package
Full JD is available so please send me your latest CV and we can arrange a call to discuss further.
Kelsie Prior - Infrastructure Recruitment Consultant -
Industry: IT
Salary: £24000 - £25000 per annum + £350 p/m car allowance
Salary Benefits: £350 p/m car allowance
Vacancy Type: Permanent
Job Skills: -
Contact Name: Kelsie Prior
Website: -
Direct Application URL: -