Job Reference: FRS46951
Job Duration:
Start date:
Description:
* Manage the organization's technological infrastructure requirements by building and maintaining effective relationships with key outsourced Network & telephony vendors.
* To input to the organisations strategic plan, contributing IT strategies and solutions to develop cost-effective, efficient systems to achieve strategic goals.
* Be responsible for maintaining our existing CRM and ensuring its development to support the organisation to deliver on our strategic goals
* To engage all technology activities and partnerships i to ensure all activities are aligned and integrated into IT strategy and the goals of the organisation
* Develop effective relationships with key stakeholders across the organization, expanding each team's capability to reduce costs and leverage improved service provision through effective use of technology
* Deliver agreed IT projects on time and within budget.
*Managing the IT budget for the organisation under the direction of the Head of Operations
* Lead on IT requirements for new locations by coordinating technical aspects of new site installations
* Negotiate with suppliers and other vendors for the company's technology equipment and supplies, ensuring best price, service and support for the technology used
* Work with Training & Development to create a range of training modules on alones IT in a variety of formats
* Responsible for ensuring thatall members of the organization know how to use technology responsibly
* Manage technical support queries from staff, troubleshooting and clearing where possible & triage support with outsourced IT network provider when needed.
* Tracking and reporting on all ICT infrastructure assets including end of life tagging for all ICT assets and audits of ICT assets to assist annual budgeting
Other
* Develop, pilot and introduce new systems and technology to improve efficiency orexpand the organisation's performance.
* Manage a small team of staff to deliver the department's objectives and targets, including organisational action plans.
* Build relationships with partners, suppliers and other organisations
* Be a key memberin the development and growth of IT department
* To undertake other tasks and responsibilities as requested.
Experience and Skills required:
* Third level degree or equivalent in a Technology related area
* Project Management qualificationor experience is desirable
* 3 to 5 years' relevant experience
* Experience of line management of staff
* Skills and experience with CRM systems (Salesforce), document management systems (SharePoint), O365, Cloud PBX, mobile devices
* Working knowledge of Quality Management systems (ISO 9001)
* Working knowledge of GDPR as it relates to IT
* Excellent communications, presentation, training, report writing and problem-solving skills
* Ability to build productive and supportive relationships with colleagues at all levels
*
Industry: IT
Salary:
Salary Benefits:
Vacancy Type: Permanent
Job Skills: IT manager
Contact Name: Laura Murphy
Website: -
Direct Application URL: -