Job Reference: BBBH41522
Job Duration: 6 Months
Start date: ASAP
Description:
IT Service Desk Analyst
Birmingham
Rates: £14-16 per hour
6 months
Concept Resourcing are looking for an IT Service Desk Analyst to join a Public Sector client based in Birmingham.
This is an initial 6 month contract with a possible extension. Hourly rates between £18-19 per hour, depending on experience.
The ideal candidate must have the following experience;* Previous public sector experience desirable.
* Have experience of working in a 1st/2nd line service desk environment dealing with a varied mix of customers
* Experienced in working and solving problems in multidisciplinary teams, using desktop andsoftware management and fault finding resolutions
* User centred focused and adopt an end user approach by taking ownershipand accountability of incidents raised and creating resolutions,to deliver an excellent IT service
* Have experience in explaining technical issues to technical and non technical people, using and understanding new and emerging technologies to support this
RECOMMENDATIONS: - If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with our referral scheme.
To apply send an updated CV or call me directly on 01384 389 090
Industry: IT
Salary: £14 - £16 per hour
Salary Benefits:
Vacancy Type: Contract
Job Skills: -
Contact Name: George Hill
Website: -
Direct Application URL: -