Job Reference: ITSARX
Job Duration: 12 months
Start date: ASAP
Description:
IT Support AnalystRole type: Contract (12 month fixed term)
Location: Hybrid (3-4 days on site, Cheshire)
Salary: £20,000 - £30,000Overview
We are working with a very exciting biotech company that focuses on the discovery and development of noveltargeted medicines for the treatment of cancer and fibrotic disease. They develop and manufacture small molecule treatments using world-class medicinal chemistry expertise and lab infrastructure based in Cheshire, UK. This is an amazing opportunity to bepart of something great and help make a real positive difference to many peoples lives.
As an IT support analyst, you will provide on-site and remote support to the business. The IT support analyst will bring their knowledge and experience to help the business accelerate the adoption of new collaboration solutions, implement new IT security tools and Group Policies, and supportthe core scientific platform (Dotmatics). Previous experience of Microsoft365 and Oracle/SLQ based technologies would be an advantage as these are prevalent and key to business strategy.
What you will be doing as an IT support analyst:
* Troubleshooting and diagnosing computer hardware and software issues
* Supporting the implementation and extension of SharePoint online - and supporting the migration from file-shares to SharePoint
* Supporting the adoption of Microsoft Teams - supporting users in both technical and 'how do I' queries
* Helping implement improved security technologies and policies
* Application support and upgrades - including becoming a competent administrator on the Dotmatics system which is core to the usiness
* Undertaking Windows Server configuration and upgrades, alongside VMWare support and configuration
* Maintaining records of hardware, software, and licenses to ensure good configuration management and licence compliance
* Providing a secure and reliable electronic environment through the implementation, configuration and monitoring of suitable tools
* Liaising with 3rd Party support and service providers as needed
* Building the company's technical capabilities and helping to accelerate the delivery of project milestones.
* Being able to prioritise your own workload effectively and systematically troubleshoot IT problems.
* Adhering to all company safety procedures.
What we need from you as an IT support analyst:
* Hold a Computer ScienceDegree (or equivalent) and have a minimum of 3 years IT Technical & Support Experience
* Be in possession of one or more relevant Microsoft Certifications
* Have demonstrable experienced of the following technologies:
* Microsoft Windows Server 2012/2016/2019
* Active Directory & Group Policy
* Microsoft Office 365 Support
* SharePoint Online
* Microsoft Teams
* Oracle, SQL database
* IT Security and Anti virus Applications
* VMWare System Support
* Backup systems (VEEAM orsimilar)
* Be able to show flexibility and adaptability, working as part of a small team to directly support the business and scientific teams.
* Show excellent understanding of IT and troubleshooting techniques which help identify and rapidly resolve issues.
* Actively seek feedback from the business to identify where technology could be better used, or used differently, to help the user community.
Industry: IT
Salary: £20000 - £30000 per annum
Salary Benefits:
Vacancy Type: Contract
Job Skills: -
Contact Name: Tyler Murphy
Website: -
Direct Application URL: -