Job Reference: BBBH49378
Job Duration:
Start date: ASAP
Description:
IT Support Engineer - York
£25-27k + on-call + overtime
You will provide support, management and administration across a broadrange of technologies and services for all of our managed services customers. You'll be working on services which include Publicand Private Cloud, Networking and Systems Infrastructure (Compute, Storage etc.) as well as being involved and assisting in newprojects for our customers.
Responsibilities:
* Providing hands on technical support.
* Helping existing colleagues,to deliver first class IT support services to clients.
* Managing the helpdesk system, ensuring all calls and tickets are handled within appropriate timescales.
* Working on resolving first and second line support where capable and working with more experienced colleagues to help resolve more complex issues.
Experience:
* Proven working experience in installing, configuring and troubleshooting Windows based environments.
* Experience with virtualization (e.g., VMware, Hyper-V)
* Networking knowledge and experience with Cisco, (OSI network layers, TCP/IP)
* Keen to learn new technologies
* Strong customer serviceskills
Salary on offer is £25-27k + on-call
James Turley - IT Recruitment Consultant
Industry: IT
Salary: £25000 -£27000 per annum + + on-call
Salary Benefits: + on-call
Vacancy Type: Permanent
Job Skills: -
Contact Name: James Turley
Website: -
Direct Application URL: -