Job Reference: BBBH41330
Job Duration:
Start date: ASAP
Description:
Role: Infrastructure Engineer L2
Location: Birmingham (hybrid)
Salary: up to £35,000 + overtime opportunitiesJob Description
Concept IT are currently recruiting for an Infrastructure Engineer on behalf of our client, Europe's leading provider of IT services and solutions. The key objective of the role is the support and administration of the multi tenantedVirtualised estates in an efficient and timely manner such that SLA targets are met and customers are satisfied.
Key Responsibilities
* Monitoring and maintaining computer systems to agreed service levels
* Managing incidents and problems appropriately within agreed service levels
* Act as a technical escalation point for major incidents related to the service delivery
* Scheduled patching of Virtualised environments
* Engage with third party vendors (such as VMware, Microsoft or Citrix) and escalate when necessary
* Participate in an on-call technical escalation process outside of UK business hours
* Ensuretechnical documentation is completed and updated to professional standards
Skills
Essential:
* Detailed technical knowledge of MS Directory Services, VMWare, Hyper-V and storage technologies backed with practical experience in a corporate environment preferably serving customers
* Technical knowledge of virtualisation technologies (vCenter, vSphere, ESXi, DRS, vMotion, HA, SRM, SCVMM, Hyper-V)
* Appropriate certifications in core technology platforms (MS, VMware and Hyper-V)
* Strong background with network, compute and storage technologies in large-scale deployments
* Minimum 3 years' experience providing support to enterprise level clients
* Ability to work under pressure and to tight deadlines
* Extensive technical experience with Microsoft Windows server operating systems
Desirable:
* An understanding Citrix technologies (XenApp, XenDesktop, Netscaler, App-V, AppSense, CAG, CSG, EdgeSite, Director, PVS/MCS, Thin Clients)
* An understanding of Microsoft Exchange 2010 to 2016 (Inc Exchange online)
* Experience of public cloud platforms and administration of them
* Degree in Computer Science, Software Engineering, MIS or equivalent preferred
* ITIL qualification or awareness of the ITIL processes
* Scripting knowledge
SC required will be required for this position. Please only apply if you have/do hold this, or are confident you will pass this.
Industry: IT
Salary: £25000 - £35000 per annum + overtime opportunities
Salary Benefits: overtime opportunities
Vacancy Type: Permanent
Job Skills: -
Contact Name: Kelsie Prior
Website: -
Direct Application URL: -