Job Reference: BBBH37981
Job Duration:
Start date: ASAP
Description:
3rd Line Network & Security Engineer
Cambridgeshire
£40,000 - £45,000 + on-call + benefits
I'm looking for a 3rd LineNetwork & Security Engineer for a major client based in Peterborough.
The 3rd Line Network & Security Engineer willrespond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.
Key Duties
* To respond to incidents logged on the ticketing system and provide end users with technical solutions whilst working towards set SLA's.
* Provide technical assistance to on-going projects when required
* Provide a point of technical escalation and expertise for 2nd line engineers
* This role will require successful candidates to obtain SC Clearance or be willing to undergo the process for clearance
* There may be a requirement to provide support as part of the 24x7out of hour's rota.
Technical Requirements
* At least 3 years' experience in a similar SLA driven support role
* Proven Customer service Skills
* Proven experience delivering projects and complex changes.
* Industry recognised qualificationsin relevant areas (desirable)
* Extensive and proven experience in one or some of the below technologies;
* Fortinet
*F5
* Checkpoint
* Palo Alto
* Cisco technologies including switching and routing
Salary on offer is £40,000 - £45,000 +on-call + benefits
Looking to move ASAP so please send me your latest CV and I will call you to discuss further
Jack Bannister - IT Recruitment Consultant - 01384 457 196
Key Words:
Network Engineer - Senior Network Engineer - 3rd Line Engineer - CCNA - CCNP - Engineer - Cisco - SLA - ITIL - Checkpoint - Fortinet - Firewall - Fire Wall - F5 - Palo Alto
Industry: IT
Salary: £40000 - £45000 per annum + Benefits
Salary Benefits: Benefits
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jack Bannister
Website: -
Direct Application URL: -