Job Reference: BBBH49848
Job Duration: 7 Months
Start date: ASAP
Description:
Job Title: Network Operations Engineer
Location: Edinburgh or Newcastle. Hybrid 3 days on site, 2 days remote
Reporting to:Network Infrastructure Manager
Job Purpose:
Our aim is to connect organizations to secure, scalable IT infrastructure and the UK's digital edge through a national network of data centers and cloud platforms. As a Network Operations Engineer, you'll play a crucial role in ensuring efficient and timely provisioning of infrastructure network services for our clients.
Key Responsibilities:
* Provide support to our core network across UK sites and international points of presence.
* Handle various networking tasks including daily network monitoring, cabling requirements, and provisioning additional network resources.
* Manage and maintain core and distribution network devices such as Cisco ASR routers.
* Implement solutions meeting the needs of our core network and customer solutions.
* Document changes and adhere to approval processes.
* Ensure consistency and standardization of all network projects.
* Perform scheduled core network maintenance tasks and internal network support.
* Conduct graphing, monitoring, and configuration backups for core network devices.
* Provide network support to different departmentswithin the organization.
* Handle customer communications, including cases, phone, and email requests related to our core network and customer solutions.
* Manage network failures and coordinate escalations to management and third-party suppliers.
*Provide regular informational updates to Account Managers and Technical Teams regarding scheduled maintenance and improvements.* Ensure advance notice is provided to clients for maintenance work in line with SLAs.
* Generate innovative solutions in work situations.
Additional Responsibilities:
* Flexibility to adjust responsibilities as required.
* Handle confidential information professionally.
* Adhere to organizational requirements regarding content and reporting lines.
Special Conditions:
* Some UK travel required.
* Some out-of-hours work required, including on-call and overtime paid by approval.
Person Specification:
Education & Qualifications:
* HND/BTEC or related IT, Computer Science, or equivalent qualification.
* CCNP certification or equivalent experience.
Experience:
* Experience in customer service.
* Working experience in Networking background.
* Strong experience with Cisco routing/switching/firewall equipment.
* Experience with routing protocols including MP-BGP & OSPFv2/v3.
* Experience with MPLS technologies.
* Experience with Cisco ASA and/or Fortinet firewalls.
* Experience with other network technologies.
Competencies & Skills:
* Understanding of OSI model and associated network service components.
* Knowledge of IPv4 & IPv6 addressing and sub-netting.
* Enthusiastic, driven, committed, and flexible approach to work.
* Solutions-driven with excellent problem-solving skills.
* Excellent written and spokenEnglish.
* Team player with the ability to work independently.
* High degree of accuracy and attention to detail.
* Ability to work well under pressure and to deadlines.
* Familiarity with ITIL, project management frameworks, and network industry best practices.
Industry: IT
Salary: £350.00 - £400.00 per day + Inside IR35
Salary Benefits: Inside IR35
Vacancy Type: Contract
Job Skills: -
Contact Name: Daniel Speake
Website: -
Direct Application URL: -