Job Reference: BBBH49375
Job Duration:
Start date: ASAP
Description:
Network Operations Engineer - 12 month FTC
Role:
Network Operations Engineer
Location:
Manchester (Customer Site)Salary Package:
£40,000-45,000 + Benefits
Working Hours:
4 on 4 off shift pattern
Key Responsibilities:
* Deliver proactive network monitoring and implement corrective action to ensure optimal network performance
* Provide remote supportto Field Engineers working on faults, 2nd/3rd level diagnostics across multiple technologies
* Demonstrable experience in Incident Management and Service Operations environments
* Liaise between internal departments, 3rd party suppliers, and customerswithin agreed SLAs
* Complete network reports and analysis when required
* Ensure Governance of processes within the NOC environment
* Collaborate effectively within our NOC team and adapt to shift patterns
* Execute authorized changes to customerenvironments
* Contribute to delivering team performance
Skills and Experience:
* Proficiency in Cisco IP Networking, Cisco SD-WAN, and Cisco Wireless technologies from working in a NOC environment
* Experience with ServiceNow and Solarwinds
*Demonstrable experience in Incident Management and Service Operations environments
* Proficient in the use of Cisco System Management Platforms
* Understanding of network management and use of Network Management Platform tools
* Self-motivated withthe ability to build strong customer relationships and work effectively in a team
* Strong interpersonal, negotiation, and communication skills
* Essential technical/professional qualifications: CCNA
* Proven track record in complex delivery
* Security Clearance (SC Clearance) or the ability to attain it
Industry: IT
Salary: £40000 - £45000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jack Bannister
Website: -
Direct Application URL: -