Job Reference: BBBH41335
Job Duration:
Start date: ASAP
Description:
Concept Resourcing are currently recruiting an Onsite 2nd Line Support Engineer commutable to Reading.
The purpose of this role is to provide technical support for the End User Technology environment involving desktop computing and corporate IT services.
Rate information:
* Upto £33,000 per annum, dependent upon experience
* Monday to Friday working week
* 9.00am - 17.00pm*
* Site based working* Permanent opportunity
The Role:
* Hardware support
* PC and Laptop deployment via autopilot
* ServiceDesk supportvia walk ups
* Desktop support
* Remote support for homebased staff
* Teams Meeting room support
* Printer support
*Installations, move and changes
* 1st / 2nd line support activities
The Candidate:
* Experience working on a 2nd line service desk or in a 2nd Line desktop support role
* Excellent communication skills (verbal and written)
* Excellent Time management and Organisational skills.
* A good theoretical and practical approach to diagnosing problems.
* Ability to work independently on a wide range of products.
* Microsoft Office knowledge - Word, Excel and Outlook
* Customer support skills
*Experience of user move and changes
* Good all-round understanding of hardware maintenance/break-fix
* Desirable certifications - CompTIA A+ / CompTIA Server+ / CompTIA Network+/ ITIL Foundation/ MCDST/ CCENT
If you are interested in this vacancy,please click apply
Industry: IT
Salary: £30000 - £33000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: deskside, desktop,support, migration, imaging. 1st line, 2nd line, desktop, deskside
Contact Name: Kayleigh Dutton
Website: -
Direct Application URL: -