Job Reference: BBBH41362
Job Duration:
Start date: ASAP
Description:
Concept Resourcing are currently recruiting an experienced IT Support Technician to work with the Education Sector.
The purpose of the role is to provide an onsite presence for an integrated Service Desk that is part of a managed service in the Kent area.
The successful candidate will be required to provide deskside support and act as a point of contact whilst supporting project activity during holidays.
Role/ Package information:
* Monday - Friday
* 8.30am - 17.30pm*
* Contract opportunity - 3 months in duration
* Possibility ofextension
* Site based working
* £150 per day - payable via umbrella (Inside IR35)
* Enhanced DBS check required
* ASAP start
The Role:
* Delivering a high level of customer service.
* Logging and managing Incident Tickets.
* ResolvingIncident Tickets.
* Providing hands on technical experience around escalations and support.
* Updating Asset Register.
*Maintaining System documentation.
* Assisting with delivery of system change projects.
What we're looking for:
* Excellent knowledge of computer hardware
* Experience troubleshooting and replacing hardware on both desktop and laptop PC's
* Minimum 2 years knowledge of IT industry AND within the education sector
* Excellent customer service, interpersonal and communication skills
* Audio Visual basics (technologies/connections)
* Active Directory basics (passwords, accounts, security groups, etc.)
* Papercut basics (printing management, toner replacement)
* Networking basics (cabling/WiFi, troubleshooting)
*Windows 10 basics (troubleshooting)
* Office 365 basics (accounts, licensing, unblocking, troubleshooting)
* Office 365 programs (Word, Excel, etc.)
* Enhanced and clear DBS check and willingness to complete one ASAP if not currently in possession ofsuch clearance
This contract has been deemed an inside IR35 role, therefore you will need to be paid via umbrella company. The above rates are the umbrella company rates subject to weekly fee and deductions
If you are interested in this role and would like to be considered, please click apply
Industry: IT
Salary: Up to £150 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: deskside, desktop, support, migration, imaging. 1st line, 2nd line, desktop, deskside
Contact Name: Kayleigh Dutton
Website: -
Direct Application URL: -