Job Reference: BBBH39714
Job Duration:
Start date:
Description:
Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server / Active Directory / Firewall / Networking / Managed Service Provider
Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server / Active Directory / Firewall / Networking / Managed Service Provider
Concept Resourcing are currently working with a leading global managed service provider to recruit a Senior 3rd Line Support Engineer to join their growing service desk operations.We are looking to find someone with proven experience being the most senior technical person on a service desk, taking escalations and mentoring junior staff where possible.
Salary - £45,000 - £50,000 + package
Location - Berkshire (hybrid working, 3 days in the office)
The Role
* 3rd line remote support of customer infrastructures and internal networks
* Act as the most senior point of technical expertise across a wide range of technology within the service desk, providing a pointof escalation within the team
* Mentor and assist junior staff
* Perform system backups and recovery with all systems in line with the backup policy
The Ideal Candidate
* Previous Managed Service Provider experience at a senior/3rd line level (essential)
* Azure experience (essential)
* Experience with O365, MS Server Products, and Active Directory
* 3+ yearsof desktop, networking, and server experience
* Backup experience
* Firewall experience (desirable)
* Relevant industry certification (MCSE, VCP, CCNA, Cloud certs)
If this role is of interest, please apply with an up to date copy of your CV.Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server / Active Directory / Firewall /Networking / Managed Service Provider
Senior 3rd Line Support Engineer / Service Desk / Azure / Office365 / Microsoft Server/ Active Directory / Firewall / Networking / Managed Service Provider
Industry: IT
Salary: £45000 - £50000 per annum + + package
Salary Benefits: + package
Vacancy Type: Permanent
Job Skills: -
Contact Name: Tim Griffin
Website: -
Direct Application URL: -