Job Reference: BBBH49341
Job Duration: 12 Months +
Start date: ASAP
Description:
Role:Service Analyst
Duration: 12 Months
Location: Hybrid 1 to 3 days per week required in Milton Keynes offices
IR35: OUTSIDEConcept have partnered up with a large central government organisation who are supporting a large central government agencyto deliver key projects which we are supplying Service Analyst resource too.
The Service Analyst is responsible for supporting the Service Management team in the preparation and creation of key service documents. This will include the creation and maintenance of Service Level, Operational Level, Service Catalogue and Service Design documents to support the Service Managers and Service Design and Transition Manager.
Skills Required:
* Analyse, interrogate and evaluate data
* Draft/author professional/technical documents
* Interpret professional/technical documents
* Service management
* Problem solving
* Service reporting
* Experience - Essential
* Experience of scheduling
Desirable knowledge & experience:
* Experience of managing analytical and administrative responsibilities
* Experience of working with training providers
* Self-starter who canwork without direct supervision
* Extensive IT skills including Microsoft Office suite and SharePoint
* Experience of supporting a multi skilled team
* Awareness of teams and the Services Lines provided
Industry: IT
Salary: £200 - £250 per day + Hybrid Working
Salary Benefits: Hybrid Working
Vacancy Type: Contract
Job Skills: -
Contact Name: Maria Belt
Website: -
Direct Application URL: -