Job Reference: BBBH41225
Job Duration:
Start date: ASAP
Description:
Service Delivery Manager - Up to £50,000pa - Remote role - Technology MSP
Concept Resourcing are looking for a Service Delivery Manager to join a technology MSP. This is a remote role. You will be managing the performance of services provided to clients and ensure that Service Levels are achieved. If you are an experienced Service DeliveryManager and are interested in this fantastic opportunity, then please APPLY now.
Key responsibilities:
* To manage the performance of services provided to clients as per agreed contract and ensure that Service Levels are achieved.
* Operational responsibility for service delivery targets, SLA's, OLA's and contractual compliance.
* Using technical experience and analytical techniques in problem solving, in situations with complex facts, situations.
* Working with account lead to identify new opportunities to grow our services footprint within our customer base.
* Develop strong relationships with customers and company internal operational staff in collectively delivering service requirements and exceeding expectation.
Requirements:* Experience in similar role.
* Understanding of Service Management Methodologies and best practice.
* Demonstrable experience of working in an IT Service management capacity.
* Demonstrable technical knowledge and understanding, with an abilityto translate technical.
* Strong relationship management skills.
Salary package & Benefits:
* The salary forthis role is up to £46,000pa + £5,000pa Bonus.
* Remote role.
* Progression opportunities.
If you are an experiencedService Delivery Manager role and are interested in this fantastic opportunity, then please APPLY now.
Industry: IT
Salary: £40000 - £46000 per annum + + £5,000pa Bonus
Salary Benefits: + £5,000pa Bonus
Vacancy Type: Permanent
Job Skills: Service Delivery Manager
Contact Name: Callum Sandbrook
Website: -
Direct Application URL: -