Job Reference: BBBH75310
Job Duration: 3 Months
Start date: ASAP
Description:
We are currently seeking a Service Designer to work with our public sector client
3 months with scope to extend
£540 inside IR35London / Remote with once-a-month attendance
The ideal candidates will have a proven Service design background within publicsector experience with the below skill set.
Skills:
We're seeking an experienced to join a transformative government programme focused on delivering essential public services. You'll play a crucial role in designing end-to-end services that meet user needs while working within complex policy environments.
Key Responsibilities:
* Service design activities across complex user journeys, ensuring services are accessible, inclusive, and meet the needs of diverse user groups
* Collaborate with multidisciplinary teams to design and implement user-centered services that work across multiple channels (digital, telephone, and face-to-face)
* Map end-to-end user journeys and identify opportunities for service improvement
* Facilitate workshops andco-design sessions with users, stakeholders, and delivery teams
* Create service blueprints, user journeys, and other designartifacts that clearly communicate service concepts
Essential Experience:
* Proven experience as a Service Designer, particularly in complex public sector environments
* Track record of designing accessible and inclusive services for diverse usergroups
* Experience working with vulnerable users and designing services that meet their specific needs
* Understanding of government design principles and service standards
* Experience working in agile delivery teams
* Knowledge of service designmethodologies and tools
Industry: IT
Salary: Up to £540 per day
Salary Benefits:
Vacancy Type: Contract
Job Skills: -
Contact Name: Jimmy Maloney
Website: -
Direct Application URL: -