Job Reference: BBBH39330
Job Duration:
Start date: ASAP
Description:
Storage and Backup Engineer
Role: Storage and Backup Engineer
Location: Birmingham Salary: £40,000-£45,000
Industry: Data Centre
Client:
Concept IT are looking for a Storage and Backup Engineer to work for Europes leading provider if IT services and solutions in Birmingham. My client, due to a sustained period of growth, are looking to expand their IT team.Role:
The Storage & Backup Engineer will be responsible for the maintenance, monitoring and troubleshooting ofthe storage & backup infrastructure. To ensure all configuration items, architecture and associated documentation is completed to an adequate level to ensure best standard is supplied to clients.
Key Responsibilities
Implement service improvements and changes to Customer IT architecture
* Ensure all projects/ Works adhere to established standards and frameworks
* Work Closely and in conjunction with Operational Support teams in the identification of Improvement opportunities
* To provideproactive and preventative maintenance to customer IT services following industry best practice guidelines
* Act as a technical escalation point for major incidents related to the service delivery from the datacentre and customer sites
* Ensure technical documentation is completed to a professional standard
* Contribute to the creation of document standards focussing on content, branding and quality
* Support the process to ensure all Improvement works, changes and implementation are communicated tothe team and customer where necessary
Technical Requirements
The following technical competencies are desirable butnot essential:
Minimum 5 years' experience providing support to enterprise level clients
* Appropriate certifications orexperience in core technology platforms
* 2 or more Storage Technologies
* 2 or more Backup Technologies
* Demonstrated knowledge and experience with a verity of SAN, NAS, and tape technologies
* HP 3PAR / EVA / MSA Storage Platforms
* IBM SVC /V-Series Storage Platforms
* EMC VNX
* NetApp FAS
* Storage Area Networks (Brocade/Cisco/Qlogic)
* NetBackup
* IBM Spectrum Protect (TSM)
* Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents* Knowledge of data protection technologies, including deduplication, replication and encryption
* Monitor and pro-actively identify any potential SAN performance issues
* Review capacity and system performance data, predicting trends and potential issues
* Ability to communicate effectively with internal/external stakeholders and customers
Person Specification
Determined, can-do attitude
* Ability to work on own as well as part of a team
* Passionate about technology
* Attention to detail
* A good work ethic
* ITIL awareness
* Excellent customer service
* Excellent organisation skills
* General technical awareness of hardware and software desktop environments and corporate structures
Industry: IT
Salary: £40000 - £45000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Kelsie Prior
Website: -
Direct Application URL: -