Job Reference: AW51011
Job Duration:
Start date: ASAP
Description:
As a Technical Engineer / Infrastructure Engineer within this superb corporate Insurance Software company based in Solihull, you will be joining a team focused onimplementing, supporting & managing IT infrastructure across Hardware, Software, Applications & Networking, requiring solid Windows Server, Active Directory, VMWare ESXi, O365 & Networking skills.
From installations, configuration, troubleshooting, maintenance, patching & updates, the Technical Engineer / Infrastructure Engineer will play an exciting role in themanagement & evolution of the IT environment and you will have plenty of opportunities to utilise your strong VMWare ESXi skills.
Responsibilities Include:
* Initiating and monitoring actions to investigate and resolve problems in systems and services
* Assisting with the implementation of agreed remedies and preventative measures
* Ensuring that incidents and requests are handled according to agreed procedures
* Ensuring documentation of the supported components is available and usable bythose providing support
* Assisting in release management and technical integration processes for projects
* Providing technical assistance and support for more junior team members
* Acting as an escalation point for junior Engineers by investigating and resolving issues through to post incident documentation
* Investigating and solving technical problems and long-term outstanding issues for internal business units
* Resolving issues relating to storage technologies deployed
* Investigating andresolving issues relating to O365 Exchange through console and PowerShell administration
* Providing operational support, configuration, and setup of virtualised and physical servers using ESXI, VMWare and Hyper-V
* General administration and technical support of SharePoint and Yammer platforms
* Group Policy Management ensuring the highest levels of security and user functionality are embedded from the start
* Performing backup maintenance activities including diagnosing and resolving issues relating to backup failures
* Installation and configuration of physical IT hardware
* Applying software updates
* Configuration and maintenance of Active Directory services
* Documenting systems and their configuration including process and procedures* Monitoring of Infrastructure including Networking to proactively identify and resolve issues relating to performance or technical failure
* Demonstrating an excellent customer service focus when dealing with internal customers
* Investigating new products and technologies which have the potential to improve or enhance existing products and services.
* Serve as a technicalresource by providing support to multiple projects and business units
Preferred Skills & Experience:
* Experiencewithin sizable 2nd/3rd Line Support environments
* Good Windows Server technologies experience including Active Directory
*Strong VMWare ESXi implementation, Administration & Migration skills
* Total familiarity with the core operating system environments and hardware platforms
* Windows Desktop technologies, HP Laptops and Desktops, iOS, Android mobile systems
* Performing remote support via telephone/email and using remote support tools to access custom systems
* Sound working knowledge of one or more specified systems :
Office 365 tools such as SharePoint Online, Exchange Online
WSUS Management and Administration
WDS Management and Administration
Veeam Backup and Replication
CrowdStrike
Cisco AnyConnect and Umbrella
APC Rack and Cooling equipment
HP Ethernet switches
Brocade Fibre Switch
Interested Engineers seeking a quality employer which actively encourages its Engineers to keep learning & growing and who offer interesting, ongoing professional challenges to conquer, YOU need to apply now!
Industry: IT
Salary: £40000 - £45000 per annum + Plus Benefits Package
Salary Benefits: Plus Benefits Package
Vacancy Type: Permanent
Job Skills: Technical & Infrastructure Engineer - Windows, Active Directory & VMWare ESXi
Contact Name: Alec White
Website: -
Direct Application URL: -