Job Reference: BBBH54285
Job Duration:
Start date: ASAP
Description:
Role: Technical Support Engineer (24/7)
Location: Birmingham
Salary: £40,000-£50,000 per annum
We are working with a large scale IT organisation based in Birmingham, who require a Technical Support Engineer who is comfortable working shift patterns. You will provide support around troubleshooting, incident management, and service requests and will be working alongside other technical teams to ensure that all managed environments are functioning correctly.
Skills and experience required* Experience of working in a multi-channel support environment (remote, Desktop, Face to Face and Field)
* EUC Device management
* ITSM tool experience - ServiceNow or Jira
* Strong Cloud experience across Azure/AWS
* Comfortable working shiftpatterns - previous experience would be desirable.
* Experience working with monitoring and logging tools (SolarWinds, Logic Monitor etc)
* IT Certifications - (AWS Certified, Azure Certified, or any Microsoft Certifications)
The role will be amixture of remote and onsite working, and you will be working shift patterns, please consider this before applying for the role.If you are interested in the role and would like to apply, please click on the link for immediate consideration
Industry: IT
Salary: £40000 - £50000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Jack Bannister
Website: -
Direct Application URL: -