Job Reference: 24385RBA
Job Duration:
Start date: ASAP
Description:
Are you an experienced Business Travel Consultant that would like to move away from reservations?
Do you prefer dealing with back-office amendments over front line?
I am currently seeking an Admin Assistant to provides day to day support to the reservations teams. This varied role requires a team player with excellent relationship building and open communication skills.This is a fantastic opportunity for someone looking for a new challenge and to further their operational experience within Business Travel.
JOB DESCRIPTION:
* Monitoring and managing the clients reporting mailbox
* Updating client profiles* Ensuring all scheduled flights & Eurostar bookings have been charged correctly
* Updating templates and documents on the clients International Drive
* Checking Visa reports to ensure all low-cost carrier flight have been charged correctly
* Identify errors on Pre trip reporting and update PNR
* Managing passport expiry date notification emails to UK & EMEA travellers
* Providing general support to the clients reconciliation requirements
* Arranging online check ins and emailing boarding pass to traveller/booker
* Logging supplier complaints and compensation requests directly with the clients preferred suppliers
EXPERIENCE REQUIRED:
* Excellent verbal and written communication skills
* Computer literate in all MicrosoftPackages (Word, Excel, Outlook, etc)
* A positive 'can-do' attitude and approach at all times
* The ability to remain calmunder pressure whilst working to and meeting required deadlines.
* Ability to remain calm in fast-paced situations
* Abilityto work as a team player and be self-motivated
* Always maintain a client perspective
* Ensure all KPIs and SLAs are consistently met
THE PACKAGE & HOURS:
* A competitive starting salary of £27,000 - £29,000 (depending on experience and location)
* Monday - Friday: 9.00am - 5:30pm
* Hybrid or fully remote working
Interested?
If you have previoustravel operations experience and would like to be considered for this excellent opportunity please send your CV to regis@traveltraderecruitment.co.uk or click on Apply and follow the on-screen instructions.
Industry: Travel and Tourism
Salary: £27000 - £29000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: London1 Team
Website: -
Direct Application URL: -