Job Reference: HNE13/09
Job Duration:
Start date: ASAP
Description:
Are you aGuest Sales Manager looking for an amazing opportunity to work with an exciting technology-led business? The Guest Sales Manager is accountable for driving and meeting guest sales targets.
The role would best suit someone who has a minimum of 5 years' experience in reservations management and guest sales within the leisure, hospitality, and short-term accommodation industries.The Job:
* Maximise occupancy for our partners - Conversion of inbound enquiry-based guest leads as well as working closelywith Marketing to seek outbound guest sales opportunities e.g., government procurement, corporate travel, relocation services,tour operators to expand customer base
* Reservations management - Accountable for the end-to-end guest booking process including enquiry management, relevant guest stay support, professional guest communications, payment processing and ensuring all guest company requirements are complete ahead of a stay
* Understand customer trends through data analysis and building relationships - Partner with customers and analyses data to understand their needs and identify valuable emerging market trends
* Revenue management - Analyse and provide weekly and monthly forecast summary updates with recommendations to improve long term strategies
* Lead and manage out of hours Reservations Team - Ensure team are offering a quality reservations service to all customers in a timely manner
Skills Required:
* A sales and reservations professional with a minimum of 3 years' experience in the leisure, hospitality, and short-term accommodation industries
* Someone who is number-oriented with strong numerical skills anda well-developed business sense
* Someone who is extremely well informed about our market and able to accurately forecast sales predictions and shifts in the marketplace
* Someone who thrives under pressure and with constantly changing dynamics
* A people person who thrives on working with others and loves building personal connections that drive growth
* Someone who is organised, and detail orientated
* Someone who has strong written, verbal, and interpersonal skills who's energetic and focused* Someone who has a strong desire to expand and acquire new skills
The Package:
* Salary £25,000 - £32,000
* Discretionarybonus scheme
* Flexible and remote working options (including sabbaticals)
* 25 days holiday plus the flexibility to buy orsell 5 days
* An exciting and fast-paced environment with lots of development and growth opportunities
* Friendly team and regular socials together
* Support from a mentor on how to grow your future career
* Informal ongoing development and training on key business skills, such as project management
* Cycle to Work Scheme
* Discounts for you and your family and friendson our homes
* Rewards for introducing new customers and team members
Interested:
* If you would like to apply for the above vacancy, please click below to APPLY or call Helen on 02038879444
Industry: Travel and Tourism
Salary: £25000 - £32000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Crawley Team
Website: -
Direct Application URL: -