Job Reference: 23777/15
Job Duration:
Start date: ASAP
Description:
Do you have a passion for Mediterranean travel? An Amazing opportunity for a Sales Executive
to be part of a passionate, highly motivated team who are committed to delivering excellent customer service.
Job Description:
* Match travel experiences toclient's individual needs
* Manage enquiries generated by new and existing clients and travel agents in multiple channels (telephone, email, live chat)
* Develop a deep understanding of our guests and build relationships ensuring you look beyond theirclients' travel arrangements to understand and anticipate their needs and make suitable suggestions.
* Proactively manage regular communication with guests and agents ensuring you follow up on all leads
* Manage all aspects of client interaction throughout the customer journey until travel date
* Enhance your knowledge with overseas familiarization trips and product launch training
* Achieve monthly sales and service targets
Experience Required:
* A genuine passion for travel; well-travelled ideally with destination knowledge in some of the following areas, France, Italy, Greece, Turkey
* A strong team player, supportive of others and demonstrating flexibility
* A track record of developing exceptional relationships
* A deep understanding of the needs of luxury customers; an innate ability to deliver exceptional service
* Commercially astute and motivated to achieve personal targets and excellent service scores
* Excellent communication skills (written and verbal), organisational skillsand strong attention to detail
* Proficient in Microsoft office including Outlook, Word, and Excel programs
The Package:
*Salary £28k
* Minimum two familiarisation trips per year
* 25 days annual leave
* Further company benefits include discounted personal travel, company pension scheme, cycle to work scheme and unpaid leave entitlement
* Hours are Monday to Friday 9am- 6pm, and Saturdays and Sundays 10am - 4pm on a rotational basis. Time off in lieu is given for weekend working.
* Ability to travel overseas is essential as a number of educational visits take place each year to ensure that our staff have first-hand knowledge of our destinations.
Interested:
* If you would like to apply for the above vacancy, please click 'APPLY' or call Helen on 02038879444
Industry: Travel and Tourism
Salary: Up to £28000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: Crawley Team
Website: -
Direct Application URL: -