Job Reference: RBA25043
Job Duration:
Start date: ASAP
Description:
Are you a fluent German speaker?
Do you have experience using a GDS system (Sabre, Galileo or Amadeus)?
This leading Travel Technology company are seeking new additions to its reservations team to work remotely as a full time Reservation Consultant.
As a Reservation Consultant, you will be working as part of a dedicated team using your language skills to providea high touch service to German speaking clients.
DUTIES:
* Assisting travelers with personalised travel support before,during and after travel.
* Assisting with basic cancellations, changes, and updates to hotel, flight, car and rail bookings.* Provide accurate and detailed fare information for hotel, flight, car and rail bookings, as needed.
* Ensure traveler requests are responded to within SLA requirements by comfortably navigating between chat and phone systems and our online travel tool.
* Follow company, client and vendor procedures and policies while providing the highest level service to our travelersEXPERIENCE REQUIRED:
* 3+ years of travel industry experience
* Working knowledge of a GDS system (Sabre, Galileo or Amadeus)
* Fluency in German and English
* Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible.
* A skilled communicator with excellent verbal and written communication
* A team player who thrives in collaborating, giving and receiving feedback and lifting others up
* An interest in travel with a basic understanding of worldgeography
THE PACKAGE:
* A basic salary of £35,000 to £40,000 (subject to experience) along with excellent company benefits, company training and development scheme.
* Fully homeworking
INTERESTED?
To apply for the position of Reservations Consultant Click 'apply' to submit your CV
This role is being managed by regis@traveltraderecruitment.co.uk / Tel: 0203 887 9444
Please note that only candidates who meet the shortlisted requirements will be contacted
Industry: Travel and Tourism
Salary: £35000 - £40000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: London1 Team
Website: -
Direct Application URL: -