Job Reference: 24068/13
Job Duration:
Start date:
Description:
Are you looking for your next challenge within the Travel Industry?
We havean exciting new opportunity for a Sales Team Leader to join our client based in Southwest London.
Achieve sales revenue, passenger, and yield targets by leading and inspiring the Sales Team to deliver the highest standards of customer care and attentionto detail, thereby ensuring loyal customers and shaping future revenue results
Job Duties:
* Responsible for the recruitment, training, management, and motivation of the Sales team to meet business objectives whilst delivering the highest standardsof service and information at the point of sale
* Responsible for regularly reporting on and analysing data relating to the key performance indicators for the team in order to raise service levels for internal and external customers in line with business objectives
* Responsible for ensuring that all customer sales enquiries, amendments, and cancellations (by whichever means they are received) are managed with accuracy and speed in line with targets and agreed timelines
* Responsible for ensuring thesales consultants are achieving performance targets whilst delivering high standards of customer care
* Responsible for ensuring the sales team are generating a consistent sales pipeline and converting leads into sales
* Responsible for ensuring thatall bookings are correct and complete before passing over to the Customer Operations Team in line with agreed timescales
* Working closely with the Sales and Operations Manager and department team leaders, to ensure additional pre-departure information is used to add value to the customers' experience and maximise revenue
Skills Required:
* Proven people management experience
* Sales and target driven
* A passion for winter sports
* Great communication and customer service skills
* Good organisation, numerical skills & self-motivated
* Highly proficient with Microsoft Office Excel & Word
* Attention to detail
* Flexibility
The Package:
* Salary £25,000 - £30,000 + Commission/Bonus
* A normal week (5 days) includes Saturday and Sundays. During the operational season, this will involve working shifts on a rotation basis over a 7-day week to manage the duty office. Lieu days are to be taken in agreement with your line manager. There will also be nights away from home and international travel for promotional events or educationals. Incident support may require additional hours/days outside of the contracted hours. We offer flexi-working, allowing a combination of working from home and from the office
Interested:
* Ifyou would like to apply for the above vacancy, please click 'APPLY' or email your cv to helen@traveltraderecruitment.co.uk
Industry: Travel and Tourism
Salary: £25000 - £30000 per annum + + Commission
Salary Benefits: + Commission
Vacancy Type: Permanent
Job Skills: sales team leader, travel, travel & tourism, tour operator,
Contact Name: Crawley Team
Website: -
Direct Application URL: -