Job Reference: HNE16/19
Job Duration:
Start date: ASAP
Description:
Do you love everything Ski & Wintersports.Established, stable and successful ski travel company are now expanding their business andare seeking a sales consultant to join their team? Based in London this role is a mix of both office and homeworking.
Job Description:
* Responsible for ensuring that you respond to all customer sales enquiries, amendments, and cancellations (by whichever means they are received) with accuracy and speed in line with targets and agreed timelines
* Responsible for ensuring thatyour sales performance and conversion rates for incoming calls, emails and live chat are monitored and targets met whilst delivering high standards of customer care
* Responsible for ensuring that all your bookings are correct and complete before passingover to the Customer Operations Team in line with agreed timescales
* Working closely with the Sales Team Leader, to ensure additional pre-departure information is used to add value to the customers' experience and maximize revenue
Experience Required:* Proven sales experience in ski industry
* A passion for winter sports
* A genuine ability and desire to sell and provide excellent customer experience
* Great communication and customer service skills
* Good organization, written and numerical skills
* Highly proficient with Microsoft Excel & Word
* Attention to detail and ability to work under pressure
* Flexibility* Highly self-motivated and strong team player able to work within a competitive team
The Package:
* Salary £18k - £20k
*This is a one-year contract with the view to go permanent.
* A normal week (5 days) includes Saturday and Sundays. During January/February, this may involve working 6-day weeks.
* Lieu days are to be taken in agreement with your line manager. Shifts will be on a Rota basis and spread between 8.30 and 19.30.
* There will also be nights away from home and international travel for promotional events or educationals. Incident support may require additional hours/days outside of the contracted hours.
Interested:
* If you would like to apply for the above role, please click 'APPLY' or call Helen on 02038879444
Industry: Travel and Tourism
Salary: £18000 - £20000 per annum + + Commission
Salary Benefits: + Commission
Vacancy Type: Permanent
Job Skills: -
Contact Name: Crawley Team
Website: -
Direct Application URL: -