Job Reference: 23989
Job Duration:
Start date: ASAP
Description:
Do you have a love for Air & Flights? Established, stable and successful travel company are seeking an Air & Flights Specialist to join their team. We are looking for passionate Air and Flights specialist with meticulous attention to detail, high commercial acumen, and commitment to delivering outstanding outcomes for our air guests.
Job Description:
* Monitoring e-mail & phone daily to answer deviation requests in a timely manner
* Ensuring pricing & charge additional fees when required
* Maintaining airline contract fares and rules to ensure best air schedules and fares are utilized
* Issuing airline tickets according to airline and cruise line policies and procedures and deliver correct copies to documentation for distribution to the guests
* Coordinating effort to ensure the appropriate air schedule displays in internal reservation system
* Courteously communicating with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change
* Providing courteous, professional, and prompt response to e-mail, fax, and phone requests for air programs information from internal and externally customers
* Providing best possible customer service tocustomers (internal and external) all the while maintaining the integrity of the company and the company's airline partners
* Other duties as instructed by management
* Ability to work early a.m. & weekend shifts as needed
Experience Required:
* Working knowledge of Amadeus
* Working knowledge of Word, Excel, ARC
* Demonstrated experience with Amadeus
* Minimum 5 years of experience in domestic and international airline booking/ticketing for cruise line or tour operator
The Package:
* Salary £25,000 - £27,500 plus company benefits
Interested:
* If you would like to apply for the above vacancy, please click 'APPLY' orcontact Helen on 02038879444
Industry: Travel and Tourism
Salary: £26000 - £27500 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: ticketing, tour operator, travel, amadeus,tourism, fares
Contact Name: Crawley Team
Website: -
Direct Application URL: -