Job Reference: 23580RBA
Job Duration:
Start date: ASAP
Description:
Are you an experienced Travel professional with knowledge and a passion for long haul travel?
My client a well-established, reputable Tour Operator are looking for an Operators Executive with a keen eye for detail to join their team, dueto growth of the business. This is a great move for someone who is already working for a Tour Operator or Travel Agency, with previous experience in a similar operations / back office / admin or sales support role.
If you are looking for a new challengeand to further your operational experience within a fast-growing travel company and be rewarded with a competitive salary, flexibility to work from home, fantastic benefits and great working hours, please apply now!
JOB DESCRIPTION:
* Ensuringall customer bookings are completed with quality, accuracy and attention whilst following processes and guidelines.
* Qualitychecking all bookings and loading onto the software
* Audit the advance registration weekly
* Sending customer confirmations and tickets
* Booking accommodation, tickets, and transfers direct on supplier websites
* Completing amendments
* Assures product reaches maximum results in terms of profit
* Troubleshooting discrepancies, identifying root cause, and finding solutions
* Maintaining personal audit logs to capture completed bookings and track any errors
* Proactively suggest and implement clever solutions to problems
EXPERIENCE REQUIRED:
* A good long-haul geographical knowledge
* Previous travel industry experience
* Excellent attention to detail and accuracy
* Willingness to support other team members
* Experience in dealing with both customers and suppliers
* Excellent communication skills and telephone manner
* Able to work on own initiative and take ownership for completing tasks
* Good knowledge of MS Word and MS Excel
THE PACKAGE & HOURS:
*Successful applicant can expect a competitive package of £24,000 - £25,000 basic depending on experience
* Monday -Friday: 9.30am - 5pm / Saturday: 11am-4pm; (3-4 Saturday a month and day off in lieu for working a Saturday)
* Hybrid working
Interested?
If you have previous travel operations experience and would like to be considered for this excellent opportunity please send your CV to regis@traveltraderecruitment.co.uk or click on Apply and follow the on-screen instructions.
Industry: Travel and Tourism
Salary: £24000 - £25000 per annum
Salary Benefits:
Vacancy Type: Permanent
Job Skills: -
Contact Name: London1 Team
Website: -
Direct Application URL: -